Earlier this week I wrote a post about problems I was having with Amazon. Someone had hacked my Amazon account and I was trying to get it back. Along with my regular account, the hacker also had control over my two books that are published on Amazon.
The fight to get my account straightened out and control over my books again had been going for close to a month. I did everything I was supposed to do, I changed my password frequently, to no avail. The hacker still managed to hijack my account. So again, I did what I was supposed to do, I alerted my bank, I wrote an email to Amazon customer service detailing what had happened.
After the first initial contact with customer service, I was then pulled into a vortex of red tape and confusion. I was handed off to one customer service representative after another, from one department after another. It was frustrating and I was getting angry. My books were out there under the control of who knows who and I wanted them back.
I wasn’t too worried about my bank account because there is nothing in there. Still, I did everything I could to protect myself financially. That was easy enough to take care of. I have a great bank.
I lost count of how many people at Amazon I talked to on the phone and through emails. There were a lot. None seemed really able to do anything. After a while, they didn’t even seem to try as they just would send a standard email. They closed my Amazon account at least three different times. So I would have to go through re-opening it again and again. I was ready to say ‘screw it’ and not open it up again. But, there were my books out there. They were still listed on Amazon, yet, I had no control over them as my author account was attached to my Amazon account.
I finally did that post on WordPress about what was happening and asking for advice. And boy did I get it! Along with lots of sympathy and support from complete strangers and friends. People are wonderful!
I did finally get the right kind of help from Amazon and I have my books back! Yes!!! It was all because of series of wonderful people who helped get the word out and eventually who helped me get my books back into my control.
First was Chris at The Story Reading Ape, he kindly reposted my post on my Amazon troubles. Thank you, Chris! Because of your re-blog, I received all sorts of advice and offers of help from some very kind people.
Annabell Franklin kindly used Twitter with a link to my post to ask people for help. Thank you, Annabell! Because of your tweet, a very nice man by the name of Colin Hayden who works for Kindle Direct Publishing contacted me. I phoned him with the number he gave me and explained my problems and he promised he would make sure I got my books back on my Amazon and Kindle publishing account.
A few days later I received an email from another very nice employee at Kindle Direct Publishing (Bridgid O’Neal) stating my books should be back into my control and to check my KDP account. Sure enough, there they were! I was so grateful to see them again. I wrote Ms. O’Neal and thanked her very kindly for telling me my books were mine once again.
So, I just wanted to say a heartfelt thank you to Chris for re-blogging my original post because without your help the chain of events might never have happened and I would still be fighting to get my books back. Thank you!!!!!
Also, thank you to all the very nice people who commented and emailed me with suggestions and/or support. It meant a lot to me. WordPress has the greatest blogging community that I know of. I appreciate you all!
Hello, People. Hope your week is going well.
Today I thought I would give you a picture prompt. If you want to join me in this challenge you can take the picture and attach a story, poem, or whatever to it. Go crazy! Have fun! There is no word limit so go short or long.
I decided to write a poem. Well, what I consider a poem. Or something close to it. ha! Hope you enjoy.
Paper bird in a cage dreaming to become real
To fly and soar and be free
To escape this cage of steel
Dreams are swirling like mist over a lake
Waiting to crystallize, to become wings
Feathered and light
Beautiful to behold
Up high it flies, no longer paper
No longer earth-bound
Dreams become reality, even for a paper bird in a steel cage
Instead of folded paper wings, feathers of magical dreams
It’s not much but it’s mine. Let me know if you join along!
I need some help dealing with Amazon. I’ve tried emailing them, talking to them on the phone and emailing them some more. Maybe someone out there has some suggestions on what I should do.
It all started almost a month ago. My Amazon account was hacked into and hijacked by someone with the email of … firstname.lastname@example.org. They managed to change my password and so I wasn’t able to get into my Amazon account. So I emailed Amazon customer service and explained in detail what happened. They sent me back an email saying to just go ahead and change my password. So I tried.
I should have received an email stating that I changed my password. I didn’t. I also never received an email about this hockey.puck person changing the email and password of my account. So I emailed Amazon again and said I never received confirmation that I changed my password. They emailed me back and said that’s because all emails were going to my new email address…..hockey.puck. Sighhhhhh.
I emailed back and stated again that hockey.puck wasn’t my email! That it was the email of the hacker. I needed this person off my account so I could get my account back. They said it was easier just to close the account and open a new account with my email. Ok, I could do that. So that’s what I did. I tried using my email that I used before as it is my main email account. Guess what? I can’t use it as it says my account has been closed so I am no longer able to use this email. So I write customer service and tell them this. I get an email back stating I should be able to open another account with my email. So I try again. Ok, fine. It works. Sort of.
I was able to open an account but because they closed the old one I no longer have access to my Author account. So now my two books are out there without their mother. They are lonely and scared. And this hockey.puck character has control of them.
So I decide to call Amazon customer service instead. Maybe if I talk to a live person and explain the situation I can get my babies back. The person I talked to was very apologetic and said they will send my account to the technical department to straighten things out. They should contact me within 24 hours. So I wait.
I receive an email from them stating that they closed my account….again. But nothing about my books or my author account. So I still couldn’t get into them to either delete them out of Amazon and start fresh or to access my old author account. So I called again. I also wrote another email.
They told me to just open a new account. Fine, I would except my two books are already listed in my old author account. It would be too confusing to have them listed twice, even if both times I’m still listed as the author.
So now what? I’ve tried calling again and just get the same thing. My account will be sent to someone. They keep sending me the same damn email! Yet, nothing is done. I am going to try to call again. I’m not sure if it will help or further confuse them. I want my books back! I can’t see any reports….nothing. I know I don’t sell alot of them, but they are still my babies and I want them back!
Anyone have any suggestions? Ideas?
I was looking at my WordPress stats the other day. A rare occurrence for me, as I usually don’t bother with the stats page. If people read my posts that’s great, if not, that’s ok too. I’m not for everyone.
What surprised me was the one post of mine that was the most popular. It’s the open letter to my sister. I posted that letter on November 5, 2014. Since that day it has been read 7161 times. Almost three thousand more times than my second most popular post.
I was floored. Seven thousand, one hundred and sixty-one times, someone has clicked on that post to read it. You know what that tells me? A whole lot of people are wanting to re-connect with their sister. That’s kind of sad.
That one post is consistently the most viewed post…..every. single. day!
Family members are probably the hardest to deal with, especially if there is anger, resentment, misunderstanding and grudges between them. I wrote that letter two years ago because my sister and I had drifted apart. We were no longer talking and I missed her. I didn’t understand what I had done to cause the riff between us. She just refused to talk to me. Granted we were hundreds of miles apart, with her living in Wisconsin and me in Canada. Still, I missed that sisterly connection.
So I wrote her an open letter. I expressed my bewilderment and my love. Hoping, maybe, one day she’d see it and read it. I don’t know if she ever did as she is not on the internet much.
Since my mother died at the end of May this year, my sister and I have started talking again. At first, it was just about my mom, then after she died about her estate. Now, we are talking more like we used to…as sisters. I very grateful for that. It’s just such a shame that it only happened because of the death of my mom. I’ll take it and run with it as I’ve missed her.
Even if one person who looked at that post as inspiration found that connection again with their sister, well then, I’ve made a difference. It was never in my mind to help others with that post, a bit selfish I’m sure but there it is.
So if you can, if you want, keep your family close. I’m trying. Although I have to admit I can and do well without some. But that’s a whole other post.😉
If you were on the outs with a family member, did you reconnect? Or not? Let me know if you’re comfortable doing so!
It would be great if you all would answer this short survey. Since I also write mysteries I am curious. Thank you!
If you haven’t answered the Survey Questions yet, we still need more responses. It doesn’t take long.
Here we are on LitWorldInterviews with our first of many Genre oriented surveys. The success of our previous survey “Why do people stop reading a book?” and the response in the comments prompted a more detailed evaluation of the topic.
Please reblog and sharethis with as many people as you can so we have a lot of responses to make the data we share as accurate as can be expected.
We need at least 100 responses or there’s no reason to post the results.
This month’s survey is the genre of Mystery.
Thank you to the following 19 bloggers for making our previous survey such a success by reblogging the survey:
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I thought we could all use a few smiles today. Enjoy!
I missed Wednesday Whatever! yesterday. I don’t know how I managed that. I wanted to do something for that but I guess I’ll wait until next Wednesday. So for today I thought we would have a little word fun. I love playing with words.
Remember when you were a kid and would do those tongue twisters? Well, I do. I thought we might have a little tongue-twisting fun today. Hope you enjoy them. Try them out!
Betty Botter’s Better Batter
Betty Botter had some butter,
“But,” she said, “this butter’s bitter.
If I bake this bitter butter,
It would make my batter bitter.
But a bit of better butter,
That would make my batter better.”
So she bought a bit of butter –
Better than her bitter butter –
And she baked it in her batter;
And the batter was not bitter.
So ’twas better Betty Botter
Bought a bit of better butter.
A Two Toed Tree Toad
A tree toad loved a she-toad
Who lived up in a tree.
He was a two-toed tree toad,
But a three-toed toad was she.
The two-toed tree toad tried to win
The three-toed she toad’s heart,
For the two-toed tree toad loved the ground
That the three-toed tree toad trod.
But the two-toed tree toad tried in vain;
He couldn’t please her whim.
From her tree toad bower,
With her three-toed power,
The she-toad vetoed him.
See’s Saw and Soar’s Seesaw
Mr. See owned a saw.
And Mr. Soar owned a seesaw.
Now, See’s saw sawed Soar’s seesaw
Before Soar saw See,
Which made Soar sore.
Had Soar seen See’s saw
Before See sawed Soar’s seesaw,
See’s saw would not have sawed
So See’s saw sawed Soar’s seesaw.
But it was sad to see Soar so sore
just because See’s saw sawed
How did you like them? Do you remember any? Let me know!
Hope everyone had a nice and safe weekend. For today’s challenge, I found a picture to write a one hundred word story about. If you want to join me, please feel free to do so!
The Punishment (102 words, I couldn’t resist the last two words. ha!)
“Come on, Ethel! Move faster!”
“I can’t! My knees are giving out.”
“If we don’t move faster, they’ll put more bricks in the box!”
“I’m doing the best I can, Ed. If you weren’t so damn argumentative we wouldn’t be in this situation!”
“I didn’t think he would be so uncivil about things. So just keep movin’, Ethel”
“My knees are never going to be the same.”
“Could be worse, Ethel. The last man who argued with him had to clean out the sewers in nothing but his underwear.”
“Maybe this will teach you that you can’t argue with politicians.”
Here is something special from someone extra special!
Sack Nasty is a compilation of poetry about prison. Unlike this blog, the stories told here don’t always fall sunny-side up. They are an outpouring of the uglier edges of prison life. They are about the illusion of dignity, the malleability of justice, and the fluidity (and fluids) of the human condition. These are true stories from 438 days of incarceration.
The title, Sack Nasty, refers to the nickname given to the bagged lunches served to jail birds. Prison food is nearly inedible, and the lies cooked up are all too easy to digest, but the important thing to remember is– you don’t have to eat what they feed you. Freedom sustains itself.
Available for $13.99 via Amazon.com. Signed copies available here.
Where should I buy the book?
The fastest way is to purchase on Amazon: https://www.amazon.com/Sack-Nasty-Prison-Ra-Avis/dp/1945681047
I make about $5 more if you order through me, but…
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I feel melancholy today. Not quite depressed, not quite happy. An in-between place.
Melancholy. A somewhat old-fashioned word meaning ‘sad in spirit’. Yeah, that’s me. Sad in spirit.
At first, I wasn’t going to write about it. After all, I’m kind of known for my optimism, my forgiving outlook on life. That optimism is still there, just buried right now under the melancholy.
Maybe it’s the weather. Humid, warm, overcast. But, I don’t think it is the weather that’s causing this. It’s more like life is causing this feeling of heaviness in spirit. Maybe it’s because I’m getting older and I feel the years settling in my bones. Knowing my time here is limited and wondering if there’s anything next.
I feel melancholy today.
I do the same things every day. I have a pattern in my life. I have a routine. I never used to. When I was younger I did things on impulse. I quickly made up my mind and just did things. If there were consequences to my decisions I paid them and went on. I was young. I was brave. I was determined.
Now I feel old. I feel tired. I feel weighted down by obligations and routines. Yet, somehow those same things make me feel…safe. Like if I stick with my routines, my patterns, I’ll be ok. I’ll be happy, I’ll be…alive.
Like cleaning the cat box, doing the dishes, feeding the animals, taking out the trash is going to keep me in a safe cocoon of happiness.
I feel melancholy today.
I’ve been thinking of a question my sister asked me last weekend. She asked, “Do you have happy memories of mom?” That question made me sit back in surprise. Then I had to think of my childhood, my teenage years, my life now. My sister waited on the other side of the phone. It was a question I never expected.
My mom and I very rarely got along. Ever. So, I had to be honest with my sister. I told her…..”No, not really and that’s sad.” I heard her sigh as she said she didn’t have many happy memories either.
My mother was a…complicated woman. She favored my brothers. Always did. We all knew that. I didn’t hold it against her. I knew who she was, I loved her anyway.
I feel melancholy today.
I don’t think my mother is the cause of my melancholy. I don’t think growing older is the cause. Maybe there is no cause. Maybe everything is the cause.
That’s the nature of the beast. Not just one thing. Everything.
I feel melancholy today.
Today is another writing challenge for me and for whoever wants to participate. I still haven’t decided what to call these challenges. So every week it’ll probably be called something different. haha! If you have any ideas on what to call them, please leave a comment with it. I’m open to ideas.
Today’s challenge:…….I went to the Random Story Title generator and just clicked it and thought….whatever comes up I’ll (and you also if you want!) write a flash fiction piece from that title. Luckily, the generator came up with a fun title. Let’s see what I can do with it. In five hundred words or less.
The Haunted Attic
It was three o’clock in the morning and I should have been in bed asleep. Instead, here I was with a small flashlight and a thudding heart trying to climb the attic stairs so they wouldn’t creak and wake my foster family. This was my fifth foster family in less than six months. The system labeled me as a ‘difficult’ case. Hey, just because those other foster parents were lame wasn’t my fault. They always take the adult’s word over mine, so I finally stopped trying to state my case.
This couple I landed with a couple of weeks ago seem ok. I mean, unlike the other ones, they didn’t beat me or make fun of me. They were actually kind of nice. The woman, Julie, was funny most times. The man, James, was more reserved but never raised his voice and always spoke to me like I had brains. Which I do. Have brains. I just didn’t show them much at the Home for Abandoned Children, having brains meant someone older would try to beat the crap outta you.
The last foster parents acted like I was their personal servant or something. Always ordering me around and if I didn’t do want they wanted fast enough I’d get a slap or a kick. So I got even one day and put a dead fish in their bedroom. Hid it good too. Man, that smelled after a day or two. They called the Home and off I went again. It was worth the beating I took. That dead fish smell is gonna last a long time.
I finally reached the attic door. I turned the knob and was rewarded with a small click as the door opened a crack. For the last couple of weeks, I’d been hearing soft footsteps every night above my head. The attic was above my bedroom. I asked Julie about it one morning and she just laughed and said that the house was old and I was probably hearing the creaks and groans of an old house. Then she gave me a few cookies and told me to do my homework. She didn’t make fun of me. So I let it go.
Until now. I was laying in bed and those footsteps overhead woke me up. I know they are footsteps! So, I’m here checking it out.
I ease the door open and was glad that the door didn’t squeak. I shine the flashlight around and don’t see anything much. A lot of dust, a few cobwebs and stacked up boxes. Then I spotted something in the dust on the floor. Footsteps! I knew it! So, I slowly opened the door wider and slipped inside the attic and closed the door behind me. I saw a light switch next to me on the wall and flipped the overhead light on.
Footsteps were clearly visible in the dust of the attic floor. I followed them. They stopped at a small door behind some boxes. Taking a deep breath and with my hand shaking, I slowly opened that door and stepped through. Wow! Smiling I thought to myself, I’m going to behave so I can stay in this foster home. It has the coolest attic ever!
My short story went slightly over 500 words. Give it a whirl! Tag me if you do and let me know. Thanks for reading!
I haven’t done one of these in a while, so today I thought would be a good day to do My Incomplete List of Small Pleasures.
- Friends….they make me laugh, smile, think and enjoy. I have some very good friends on here. Thank you all!❤
- Sunshine…..it’s hard to feel too down when I step outside and the sun is shining, the birds are singing and the bees are buzzing. I’m so glad I can enjoy it all.
- Writing….it has saved my sanity. It helps me feel like I’ve accomplished something in life. Finally.
- Music….When I’m feeling really low as I have the past few weeks since mom died, music has soothed me. I listen to it and it helps calm my soul.
- Reading….I’ve been doing a whole lot of reading lately. If I’m not listening to music, I’m reading. I’ve been reading books that take me away for a while, that pull me into another world and let me forget about some things.
- My dog Sam….. Most of you know how much I love this little dog. He seems to know when I need extra attention. He will even let me hug him (he hates getting hugged). At night when we first go to bed, we have this little hugging session. Then he lays as close to me as he can and lays his head on my stomach. It makes me feel better.
- Good hearted people…… They are out there folks. After I read about all the horrible things people can do to others my heart warms when I find one that is friendly and warm-hearted.
- The inventor of the electric fan……. Really. It’s been a bit on the warm side here this week and I have fans all over the house. Especially in my bedroom. Not only do they cool me off, they provide that necessary ‘white sound’ that I need to go to sleep. So yay, Mr. Inventor! (I would Google who invented it, but I’m lazy)
- List posts……..Because without them, my blogging days would be even less lately. ha!
What’s your pleasures today?